- PTC Connect Dial-Up Internet
- Quick Set-Up / Creating Your New Connection / Browser Settings / Setting Up E-Mail / Mail Settings / E-mail Issues
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- This section provides a look at the required settings for your PTCCONNECT.NET service. For those who feel comfortable making changes to their Internet Configuration, it is a quick source for setting up PTCCONNECT.NET.
- Username: Your full e-mail address = type email address here@ptcconnect.net
- Password: type password here all lower case
- Access Number: 322-4000
- E-mail Address: type type email address here@ptcconnect.net
- Outgoing Mail Server (SMTP): mail.ptcconnect.net
- Incoming Mail Server (POP): Mail Server: pop.ptcconnect.net
- Mail Username and Password: E-mail address: type email address here@ptcconnect.net
- and password: type password here (lowercase)
- Default Home Page: http://home.ptcconnect.net
- Step 1 - Double Click on the "My Computer" Desktop Icon (for Window's 2000 users "Network Neighborhood").
- Step 2 - Double Click on the "Dial-Up Networking" Icon
- Step 3 - Double Click on the "Make a New Connection" Icon
- Step 4 - In the "Type a name for the computer...." box type: ptcconnect.net
- Step 5 - Press the "Next" Button
- Step 6 - Check to be sure the "Area Code" box has: 518
- Step 7 - In the "Telephone Number:" box type: 322-4000
- Step 8 - Press the "Next" Button
- Step 9 - Press the "Finish" Button
- Step 10 - In the Dial-Up Networking Window, your new PTCCONNECT.NET Icon should appear.
- Step 11 - Click on this icon ONCE, making it turn blue
- Step 12 - Click on File..(located in the top tool bar.)...Then click on Properties
- Step 13 - You will be presented with the "General" tab. Uncheck the "Use Country Code" or "Use Area Code" box.
- Step 14 - Select the "Server Types" tab at the top of the box with the mouse.
- Step 15 - In the "Advanced Options" area, ensure that ONLY the "Enable Software Compression" box IS checked.
- Step 16 - In the "Allowed Network Protocols" area, ensure that ONLY the "TCP/IP" box IS checked.
- Step 17 - Press the TCP/IP Settings Button
and verify/change the following:
- Server assigned IP address IS selected
- Server assigned name server addresses IS selected
- Use IP Header Compression IS selected
- Use Default Gateway on remote Network IS selected
- Step 18 - Press OK
- Step 19 - Press OK
- Step 20 - Double click the "PTCCONNECT.NET" Icon
- Step 21 - Fill in your e-mail address (username)
type email address here@ptcconnect.net and password, type
password here using all lower case letters,
- Press the Connect Button. A status box will appear. Dialing then verifying username and password. This box closes and your PTCCONNECT.NET icon is highlighted.
- Close the dial up networking box. This will return you to your desktop.
- Step 1 - Double Click on the "My Computer" Desktop Icon
- Step 2 - Double Click on the "Control Panel" Icon
- Step 3 - Double Click on the "Internet Options" Icon
- Step 4 - Under the "General" Tab, replace the homepage to "http://www.ptcconnect.net". Note that this is optional, any page you like can be placed here.
- Step 5 - Under the "Connections"
Tab, in the dial-up settings box
Verify that "always dial default connection" is selected. If you had to change this setting apply will highlight click apply before going to next step. - Step 6 - If ptcconnect .net is not highlighted with (default) after it, click on ptcconnect.net to highlight it. This should highlight set default. Then click on settings.
- Step 7 - Enter your username type email address here@ptcconnect.net and password type password here in the boxes provided.
- Step 8 - Press "OK"
- Step 9 - Press "OK"
- Close your control panel box. You will be back at your desktop.
- Locate and double click the Internet Explorer Icon (lowercase blue e). This should bring you the connection box. If not your Browser Configuration is not correct. Go back to step one of your Browser Configuration and double check everything. Type in your username and password if they are not already there. Click connect. You should go to your homepage (http//www.ptcconnect.net/).
- Click Mail (located on the tool bar over the home page).
- Click Read Mail. This will open Outlook Express.
- Click Tools. Click on Accounts. Click Add. Click Mail.
- Fill in your Display Name
- Click next
- "I already have an e-mail address that I'd like to use" should be selected.
- Fill in your e-mail address type email address here@ptcconnect.net.
- Click next.
- My incoming mail server is a POP3 server. Fill this in if not there already
- Incoming mail: pop.ptcconnect.net
- Outgoing mail: mail.ptcconnect.net
- Click Next
- Fill in password
- Click Next, Click Finish, Click Close
-
- Now whenever you launch your browser, it will "know" to automatically start the PTCCONNECT.NET dialup connection. Be sure to use your PTCCONNECT.NET e-mail (username) and password.
- Mail Client software varies greatly from machine to machine. Below lists the information necessary to Send and Receive mail with your PTCCONNECT.NET account.
- E-mail Address: type email address here@ptcconnect.net
- Mail Username and Password: these are the same as your dialup, your e-mail & password.
- Outgoing Mail Server (SMTP): mail.ptcconnect.net
- Incoming Mail Server (POP): Mail Server: pop.ptcconnect.net
- If you use a "signature file", be sure to change any reference to your old email address.
- Under the "Connection" or "Dialup" settings, be sure to change to your PTCCONNECT.NET dialup account. This will ensure that if you are just checking your mail, without starting your browser, that you will correctly connect using your PTCCONNECT.NET account.
Listed below are general email issues. Please review them and apply them where necessary.
- Test your email by first sending an email to yourself. Once received, reply to it and ensure that you get this reply.
- Be sure to email every one of your contacts and inform them of your e-mail address change. This can be handled with one email, stacking all your contacts in the "TO:" field.
- Be sure your signature file, if you use one, points to your new PTCCONNECT.NET email address.
- If you subscribe to mailing lists or list servers, be sure to follow their procedures for "unsubscribing" from your old email address and "re-subscribing" with your new email address.
- A common mistake made is not to change what Internet Connection is used by default when you just check your email. (As opposed to running your browser, then checking mail). Your email client will have a setting for this. Be sure that this setting uses your new PTCCONNECT.NET connection.