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| What is DSL?: | PTC Connect offers a type of DSL called Asymmetrical DSL, or ADSL. By using ADSL, PTC Connect can provision different "downstream" and "upstream" rates on the same telephone line. That is, PTC Connect can set a user's downstream (ISP to customer's computer) rate at one speed and set the upstream (customer's computer to ISP) rate at another speed. Since most users download more data than they upload, the downstream rates are generally higher than the upstream rates (although they can be the same). | ||||
| How does DSL compare to cable modems? | Cable modems offer service over a shared cable. Tens, and possibly hundreds, of users may be connected to the same local cable line. DSL technology provides a dedicated service over an existing local connection to the Pattersonville Telephone Company Central Office. This means that you don't have to share your local access connection with other users. | ||||
| What affects my connection speed?: |
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| What equipment do I need to get DSL?: |
You will need DSL filters and a DSL modem, both of which are included in your DSL Self-install Kit. You will also need a 10Base-T Ethernet Network Interface Card (NIC). A NIC is not included in the PTC Connect Self-install Kit. You can get a NIC at most computer stores, if your computer does not have one. The Best Data Smart One DSL800R (Best Data Modem) is also included in your DSL Self-install Kit. This is a full service DSL modem and Broadband Router all in one. With one 10/100 Ethernet interface and 1 10BaseT RJ-45 connector, this compact device is a perfect solution for home users who are hungry for high speed Internet access but cannot afford large scale office routers. Setup with the DSL800R is very easy even for inexperienced users with installation only taking a matter of minutes. |
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| What's involved in the DSL self-installation process?: | First, check that your computer meets the system requirements. If it does not, then you may need to purchase some hardware. For example, some newer computers include a 10Base-T Ethernet Network Interface Card (NIC), and some do not. If your computer does not include one, they are available at most computer stores. You will need one to connect your DSL Modem. PTC Connect sends a Self-Install Kit with your DSL order. Once your DSL connection is active, you will need to put DSL filters on all your telephone jacks before installing the PTC Connect DSL modem. Instructions are included in the kit. | ||||
| How secure is my DSL connection?: | From a security perspective, DSL (and cable modem) networks are not very different from analog modem-based dial-up networks. They connect customers to ISPs and the Internet using IP as their network protocol. However, DSL and cable modems are more attractive than dial-up connections to hackers for the same reasons that make them more attractive to customers. The ease of connection and available bandwidth of these networks often results in customers staying online much longer, making them more vulnerable to attack attempts. Fortunately, there are precautions you can take to improve the security of your DSL connection, such as firewall software. PTC Connect's DSL modem comes with firewall software already installed. However, you may want to install additional firewall and antivirus software on your PC. | ||||
| DSL Package: |
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